Commerce Terms and Conditions

PRIVACY POLICY: USIndoor respects and is committed to protecting your privacy and confidentiality. We may collect identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page(s) you visited. Except under extraordinary circumstances, we will not disclose your personal or business information to anyone without your express consent.

SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY: We offer a 30-day money-back guarantee on almost every product or service we offer. Please e-mail sales@usindoor.com, or call customer service at 703-820-2810 for details on specific products or services or to request a refund.

DELIVERY POLICY: Your items will generally ship within two weeks of purchase using the most efficient shipping carrier we determine for your order. If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing.
If you require expedited shipping, please call us about additional charges at the time of your order at 703-820-2810.

SHIPPING AND HANDLING COSTS: USIndoor’s processing costs generally reflect those of actual shipping charges.

3RD PARTY VENDORS: Orders placed involving a third-party vendor (e.g., for publications, “Indoor Soccer!” and “U.S. Soccer vs the World” and certain custom apparel) shall comply with that vendor’s terms and conditions of sale.

ADDITIONAL FEES: A maximum $20 service fee or cost of shipping applies to all returned checks and shipment refusals.

RECURRING BILLING: USIndoor’s policy is to provide advance notice to customers registered for automatic recurring credit card charges (e.g., annual dues and subscriptions) including the right to opt out or update one’s record at any time.

PLEASE NOTE: Out-of-state orders WILL NOT be charged sales tax. In-state orders, including online orders from Virginia, may be charged up to 8% sales tax or the then going rate.